Your Grocery eCommerce Platform for Growth

Whether you have 5 locations or 500, Mercatus gives you the flexibility and functionality of a proven, multi-tenant SaaS eCommerce platform that’s right-sized to your business and can scale as your winning omnichannel offering grows.

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Essential

For grocery retailers that need a plug and play experience to serve their customers quickly.

Highlights

  • Web and mobile responsive
  • Customer online accounts
  • Store locators
  • Native digital advertising
  • Curbside pickup
  • Product catalog with store level availability
  • Relevant product search
  • Full product details
  • Cart-level promotions
  • Cart preview and checkout
  • Online credit cart payment
  • Online order history and instant re-order
  • Admin console including OMS and PIM
  • Choice of prepared orders OR order picking feature
  • Basic support and reporting
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Standard

For grocers with 20+ locations that want enterprise level service and out-of-the-box integrations.

Essential plus…

  • iOS, Android native mobile apps included
  • Online account authorization and sync with 3rd parties
  • Customer access to loyalty account details
  • Integrated digital flyer, coupons and recipes
  • Full shopping list capability
  • Two or more product catalogs with store level availability
  • White-label connection to your delivery provider
  • Prepared orders and order picking
  • Mobile app fulfillment and order reconciliation
  • Asynchronous POS integration
  • Manual tender
  • Standard account support, training and reporting
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Advanced

For complex grocery retail operations and integrations, with an elevated level of service.

Standard plus…

  • Loyalty promo emulation and interaction
  • Front-end localization
  • In-store order history and rebuild
  • Personalized product catalogs and search results
  • Personalized product and deal recommendations
  • Personalized customer email offers
  • SNAP EBT and EBT Cash online payments
  • Wave and zone multi-order picking app
  • Order staging and retrieval
  • Two-way SMS communication with personal shopper
  • In-bound customer pickup location tracking and notification
  • White-label Gig worker delivery and pickup fulfillment services
  • Endless aisle ordering
  • Synchronous POS integration
  • Automatic frictionless tender
  • Custom reporting and analysis
  • Advanced level support
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eCommerce Strategy, Consulting and Support

No two grocery businesses are the same. We can help you design a first-party eCommerce strategy that gets you to market quickly. Our deep industry knowledge and team of digital grocery experts will empower you to offer a winning omnichannel experience while maintaining full ownership your customer relationships.

How Grocers Win with Mercatus

Our end-to-end eCommerce platform empowers grocers to control their customer journey and to drive a successful online experience.

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Our multi-tenant SaaS platform is designed to solve the unique and specific needs of your grocery business.

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We make continuous improvements to the platform with monthly releases and regularly add new capabilities from our research and development team.

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Our 50+ pre-built API integrations allow seamless alignment with your technology partners, strategy, brand and operations.

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Our broad data sets, embedded AI algorithms drive personalized customer experiences and provide actionable data insights so you can improve your eGrocery business performance.

See the Mercatus Platform in action

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Your potential is limitless when you choose a digital commerce platform from the eGrocery experts at Mercatus.

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