Who are we?

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To be the authoritative voice and champion for grocery retailers who want to strengthen their relationship with shoppers in a digital space.

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Mercatus empowers grocers to create exceptional shopping experiences for their customers. We bring together existing systems, best-in-breed marketing technologies and a host of grocery-specific shopper tools across multiple digital channels to deliver engagements that increase share of basket and foster lifelong loyalty.

Our story

Founding

Mercatus began in 2004 as a privately funded group of passionate innovators who identified a gap in the grocery retail technology market. Focusing on both hardware and software, we commercialized an intuitive, small-screen computer for grocery carts. It offered shoppers coupons, recipe ideas, loyalty rewards and more, all served up at their fingertips in-store. We’ve come a long way since then.

Early advances

President and CEO, Sylvain Perrier, saw a bigger opportunity in our proprietary software. His vision was to help retailers manage inventory, increase customer retention and improve margins. It was a compelling and expansive vision that earned us globally-recognized clients and industry accolades.

Big step forward

Recognizing that mobile technology would lead to even greater opportunities in online grocery retail to deliver exceptional customer experiences, we focused on the web-based platform technology we deliver today.

Continuing excellence

Throughout the years, we’ve stayed true to our vision of empowering grocery retailers. Today, we hold more than 150 patents registered in over 20 countries. We continue to build on our heritage of innovation to deliver eCommerce solutions that provide our grocery clients with greater control, at less cost, and above all, lets them retain connection with their customers and communities.

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Discover what Mercatus can do to help your online grocery business grow.

Learn more

Meet the team

Senior leadership

Our senior leadership team draws on decades of experience across industries to chart a course for the future, and guide the company towards its strategic goals.

Sylvain Perrier portrait

Sylvain Perrier

President and CEO
Go to Sylvain Perrier's LinkedIn page

Sylvain’s relentless desire to stay ahead of the game and drive positive change is a force to be reckoned with. A highly invested leader, Sylvain never misses a beat. From his insatiable appetite for solving problems to his passion for relationship building, Sylvain is the kind of inspirational leader who motivates every one of us to work even harder.

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John Lucot portrait

John Lucot

Senior Strategic Advisor to the Executive Team
Go to John Lucot's LinkedIn page

John supports retailer engagement initiatives, providing his deep grocery and industry knowledge to ensure the success of the Mercatus client community and further advancement of Mercatus’ cloud offerings.

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Mark Fairhurst Portrait

Mark Fairhurst

VP, Marketing
Go to Mark Fairhurst's LinkedIn page

Mark is responsible for leading development of the overall marketing strategy, operations and execution to drive Mercatus’ multi-year revenue growth and customer acquisition objectives. Mark joined Mercatus with more than 20 years of experience building successful technology brands. He has held key marketing leadership positions at leading SaaS organizations including GS1, Solera and Intelex.

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Kevin. Kidd portrait

Kevin Kidd

VP, Product
Go to Kevin Kidd's LinkedIn page

A strategic product and research and development professional, Kevin’s expertise lies in delivering market-driven, product-led solutions for long-term success and sustainability.

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Christine Andrews portrait

Christine Andrews

VP, People & Culture
Go to Christine Andrews's LinkedIn page

A trusted leadership advisor and coach with a personal mission to help her clients and their teams unleash their full potential. Christine’s track record speaks to an ability to generate results, drive change, shift perspectives, and cultivate positive, healthy work environments and cultures.

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Brian Chen portrait

Brian Chen

VP, Technology
Go to Brian Chen's LinkedIn page

Brian is a proven team leader with more than 15 years of experience in the Toronto tech community. His success leading support of complex software systems for government, travel, financial services and retail organizations has equipped him with a best in class pedigree to drive the Mercatus engineering team to new heights.

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Frank Laudadio portrait

Frank Laudadio

VP, Client Experience
Go to Frank Laudadio's LinkedIn page

Frank has a passion for proactively engaging clients to achieve the best possible customer experience. He is accountable for making sure every Mercatus client has the knowledge and tools they need to achieve their goals and derive maximum value from the Mercatus platform. With over 15 years’ experience of managing customer-facing engagements, his results-driven and collaborative approach has empowered customers to achieve their best.

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Thom Riley portrait

Thom Riley

Senior Director, eCommerce Operations
Go to Thom Riley's LinkedIn page

Thom has extensive executive, management and supervisory experience with budgeting, contracting, consulting and overseeing development, technical, and project teams. His more than 30 years tenure at The Golub Corporation/Price Chopper Supermarkets brings industry expertise to the Mercatus team that will enable us to take our business to the next level.

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Alex Selmani Portrait

Alex Selmani

Director, Finance
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Alex leads the finance team. He is passionate about revenue operations, and has a wide range of experience and expertise, spanning multiple industries, including software as a service, manufacturing, and start-ups. As one of the longest serving employees of Mercatus, he has contributed to the company’s growth, and is focused on helping Mercatus reach the next stage of growth.

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Sylvain Perrier portrait
John Lucot portrait
Mark Fairhurst Portrait
Kevin. Kidd portrait
Christine Andrews portrait
Brian Chen portrait
Frank Laudadio portrait
Thom Riley portrait
Alex Selmani Portrait

Board of Directors

Andrew Chang Portrait

Andrew Chang

Chair

Brigette Chang-Addorisio

Brigette Chang-Addorisio

Director

Sylvain Perrier portrait

Sylvain Perrier

Director

Pete Bigley portrait

Pete Bigley

Director

Frank Archibald portrait

Frank Archibald

Director

Andrew Chang Portrait
Brigette Chang-Addorisio
Sylvain Perrier portrait
Pete Bigley portrait
Frank Archibald portrait
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Looking to join our team at Mercatus? Visit our Careers page to see our current opportunities.

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